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Memoq Pen Driver



Most other hardware accessories will work as designed with a Microsoft provided inbox class driver. Some functionality provided by accompanying software may not be enabled. Please contact your hardware manufacturer for further information.




memoq pen driver




Follow these steps to troubleshoot why the IC recorder is not being recognized by the computer.\nIMPORTANT:\nIf model-specific information is required to complete any of these steps, refer to the operating instructions supplied with the product. \r\n\r\nManuals are posted on your model support page.\r\n\r\nSome software or hardware installations and changes require the user to be logged on as Administrator or with administrator rights.\nNOTE: Because each of these steps represents a possible solution to this issue, check the IC recorder status after completing each step.\nBefore connecting the IC recorder to the computer, verify that the computer is turned on and the IC recorder is in the STOP mode.Check that the USB cable is properly plugged into the terminal of the IC recorder and the computer.\nNOTE: The computer may not recognize the IC recorder if it is connected to a front USB port on the computer. To resolve this issue, connect the IC recorder to a USB port on the rear of the computer.\nDisconnect any other USB devices (except for a mouse and keyboard) from the computer. Other USB devices may cause the recorder to not be recognized correctly.If your computer has multiple USB ports, try connecting to another USB port.\nNOTES:\nSome computers have different USB controllers for each port. In this case, connecting to a different port may solve the problem.Connect the USB cable directly to a USB port on the computer. Using a USB hub connection may cause the recorder to not be recognized properly by the computer.\nMake sure that batteries are inserted in the IC recorder prior to connecting to the computer.If the IC recorder is still not recognized by the computer, try the following:\nDisconnect the USB cable.Restart the computer.After the computer restarts, reconnect the USB cable to test the connection.\n Remove and reinstall the device drivers.If the issue remains, try installing the USB driver again.\nNOTE: It may also be necessary to reinstall any software that may have been supplied with the IC recorder. 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